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INCLUDED WITH EVERY INSTALL

See your security install happen — in real time

Most installers give you a start date and go quiet until the job's done. Every RCR commercial project comes with a private client portal, so you can watch progress, photos, and updates from any device — no account, no chasing anyone for a status.

Why We Built It

Transparency you can actually see — not just promise.

We kept hearing the same frustration from facility managers and project leads: once a security vendor starts a job, they disappear. You don't know what got installed, where, or whether anything came up on site — until the invoice arrives.

So we built the portal we'd want as a customer. On every commercial install, your team gets a live, private link into the project: what's been done, where each device sits on your floor plan, and any issues we hit — documented as they happen. It's the same tool our own project managers run the job from, with the internal costs stripped out.

A Look Inside

Your project, one link away.

A simplified preview using our own installation photos. Your real portal is private, password-protected, and specific to your building.

pm.rcrny.net/share/your-project
RCR
Project PortalSecurity · Access · Alarm
Riverside Retail Plaza
Prepared for the Riverside Plaza facilities team · Project #RCR-2041
In progress
Started
Apr 08, 2026
Target
May 22, 2026
Floorplans
2
Photos
48

Milestones

4 / 13 · 31%
steps complete
Cameras 0 of 3 complete
0%
Access Control 1 of 5 complete
20%
Burglar / Intrusion 3 of 5 complete
60%

Recent photos

48
Sample portal photo: bullet cameras installed over warehouse rackingCameras — north bay
Sample portal photo: dome camera on warehouse ceilingDome — main aisle
Sample portal photo: exterior bullet camera on building corner
Sample portal photo: video intercom and keypad entry stationEntry reader
Sample portal photo: ADA door operator at glass entrance
Sample portal photo: technician running cable from a liftCable rough-in

Status updates

1
Apr 15, 2026

Burglar pre-wire complete in the retail and stockroom spaces. Exterior camera conduit installed at the loading docks; readers staged for next visit.

Issues & notes

1
Conduit run blocked above receiving door Open

Existing ductwork crosses the planned path — photo attached. Rerouting along the adjacent beam; no schedule impact.

Floorplans — Camera & Access, Burglar2
Worksheets — site survey & project photos1
Change orders1

Illustrative sample — not a real client project.

What You Can See

Everything about your project, nothing you shouldn't.

01

Live progress photos

Site-walk, installation, and completion photos posted as the work happens — not weeks later.

02

Floor-plan device map

Every camera, reader, and device pinned to its exact spot on your floor plan, with photos at each location.

03

Timestamped updates

Plain-language status notes from your project manager, so you always know what just happened and what's next.

04

Issues, documented

Anything we hit on site is logged with photos and how we resolved it — no surprises at the end.

05

Change orders in the open

Scope changes are recorded and visible, so the final scope is never a mystery.

06

Private & controlled

A password-protected link — no account to create — that we can expire or revoke anytime. Internal pricing is never shown.

Free Site Assessment

Want this level of visibility on your next project?

Every RCR commercial install includes the client portal at no extra cost. Book a free site assessment and we'll show you exactly how it works. Serving Binghamton, Ithaca, Syracuse, Elmira, Rochester, and national multi-site accounts.

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